Accord.bet is fully committed to protecting user privacy. This page sets out clearly how accord collects your personal data, where it is stored, and how it is used.
Effective Date
This Privacy Policy is effective from 1 January 2026.
accord's Commitment
Your data will never be sold. accord does not sell your personal information to any third party.
Language
This policy was originally written in Bengali. In the event of a legal dispute, the English version shall prevail.
As one of Bangladesh's most trusted online gaming platforms, accord.bet places the highest importance on user privacy. This privacy policy sets out transparently what data accord collects, why it collects it, how it is stored and used, and when or with whom it may be shared.
By creating and logging into an accord account, or by using any of accord's services, you agree to this privacy policy. accord recommends reading this document carefully from start to finish. accord's privacy policy may be updated periodically, and the date of each update will be clearly shown at the top of the page.
This accord Privacy Policy applies solely to the accord.bet platform. Third-party services or websites associated with accord are governed by their own separate policies.
Accord collects only the data necessary for its services to function properly. The data accord collects can be broadly grouped into three categories.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity-Related | Full name, date of birth, national ID number | Age Verification & KYC Process |
| Contact Information | Mobile number, email address, residence | Account Communications & Notifications |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Usage Data | Login time, game history, betting records | Service Improvement & Responsible Gaming |
| Technical Information | IP address, device information, browser type | Security & Technical Support |
Accord will never ask for your bank PIN, password, or one-time OTP. If anyone claims to be an accord representative and requests such information, it is a scam — contact accord support immediately.
Accord uses your data only for specific, legitimate purposes. Your information is never misused or applied to unrelated activities. The key purposes for which accord uses your data are outlined below:
Accord never sells your data to advertisers or third parties. User data is used solely for the purpose of delivering accord's own services.
Under accord's privacy policy, accord may share data with third parties in limited, specific circumstances. accord never sells data for commercial purposes.
Accord does not share your data on social media or public platforms unless you explicitly request it. If anyone claiming to be an accord staff member asks for your password or OTP by phone or message, report it to accord support immediately.
Accord uses industry-standard technologies and processes to protect your data. accord's security infrastructure is monitored on a continuous basis.
Accord's data centers operate in accordance with the international security standard ISO 27001. accord makes no compromises when it comes to protecting your data.
Accord.bet uses cookies to run the website smoothly and enhance the user experience. Cookies are small text files stored on your device that help the accord website recognize you on return visits.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may cause some accord services to function incorrectly.
Accord believes users own their data. Accordingly, accord provides users with the following rights:
To exercise any of these rights, contact accord's support team. accord will respond to your request as quickly as possible, typically within 30 days.
Accord strictly prohibits anyone under 18 from accessing the platform. accord's privacy policy completely forbids the collection or storage of data from minors.
If accord becomes aware that a minor has provided personal data, accord will immediately delete that data and close the associated account. Parents or guardians who have concerns should contact accord support.
Accord reserves the right to update this privacy policy as needed. For any significant changes, accord will notify users via their registered email or a platform notification.
Continued use of accord after any policy update will be taken as your acceptance of the revised terms. accord recommends checking this page regularly to stay informed.
For any questions, concerns, or requests to exercise your privacy rights, contact accord's support team directly. accord's dedicated privacy team will review your request with care.
Accord's FAQ Page and Terms and Conditions You can also find more privacy-related information on the page.
To learn more about responsible gaming, visit accord's Responsible Gaming Visit the page.
The core pillars of accord's data protection
Every transaction and piece of personal data on accord is protected by 256-bit SSL encryption. All data travelling between accord's servers and your device is fully encrypted.
Accord's KYC process is fully transparent. accord collects only the minimum information required to verify age and identity, and stores it securely after verification.
Accord's data centers operate in compliance with the ISO 27001 standard. All user data stored on accord is held in encrypted databases and backed up on a regular basis.
Accord does not sell your personal data to any third party. accord's privacy policy strictly prohibits this, and accord stands firmly by that commitment.
Accord staff can only access the data relevant to their own responsibilities. All data access on accord is logged and regularly audited.
Accord's dedicated privacy support team is available 24/7, 7 days a week, ready to address any concerns you have about your data.
You have full control over your data on accord.
You may request to know what data accord holds about you at any time.
You can request a correction if any of your data on accord is inaccurate.
Under specific conditions, you may request that accord delete your information.
You can download a copy of your data from accord at any time.
You can opt out of accord's marketing messages at any time.
If accord fails to protect your data, you have the right to file a complaint.
Answers to the most frequently asked questions about accord's privacy policy