Accord believes gaming should be a source of fun, not stress. By playing responsibly on accord, you can enjoy yourself while keeping yourself and your family protected.
Accord's support team is available 7 days a week, 24 hours a day.
Reach out via live chat on accord or visit the Support section.
Responsible gaming means enjoying gaming consciously, in a controlled way, and within clearly defined limits. accord.bet has always believed that gaming should be an entertaining experience — full of fun and excitement, without any negative impact on daily life or family relationships.
Accord understands that unplanned online gaming can become a problem for some people. That is why responsible gaming has been at the core of the platform from day one. Every feature and every policy at accord is built around one goal — so you can enjoy gaming without ever losing control.
Playing responsibly on accord means more than just sticking to your budget. It means paying attention to your mental wellbeing, spending time with family, and keeping gaming as a small, enjoyable part of your life — not everything. accord wants to help you maintain that balance.
Accord's responsible gaming policy applies to all users regardless of age. accord believes every user should have full control over their own life.
Accord follows several core principles in managing responsible gaming. These principles are reflected across all of accord's operations and feature design.
Responsible gaming on accord is not an obligation — it is an inseparable part of the service. accord is on your side.
Accord encourages you to stay aware of your own habits. If you notice any of the signs below, your gaming may be getting out of control — and it may be time to reach out to accord for support.
Spending more than your budget on gaming
Repeatedly coming back to chase your losses
Hiding your gaming from family or friends
Finding it hard to stop gaming
Having difficulty focusing on work or studies
Gaming using borrowed money or drained savings
Feeling restless or irritable when you're not playing
Gaming is cutting into your sleep or meals
If you notice two or more of the above signs, contact accord support. accord is ready to help — you will find support here, not judgment.
Accord provides users with several effective tools to stay in control of their gaming. These tools are easily accessible from your accord account settings.
Accord believes that with the right habits, gaming can always be enjoyable. Follow the steps below, as recommended by accord's expert team.
Before you start playing on accord, decide how much you are willing to spend. Once that amount is gone, stop gaming for the day — that is accord's advice.
Decide in advance how long you will play on accord. Set an alarm, and stop when the time is up.
Losing on accord is a normal part of gaming. Chasing losses by placing more bets is the biggest mistake you can make.
Do not game on accord when you're feeling angry, sad, or stressed. Your judgment is impaired in those moments.
Take at least a 10-minute break every hour on accord. Get up, drink some water, take a short walk.
Do not hide your gaming on accord from your family. Being open about it is the clearest sign of healthy gaming habits.
Accord does not permit anyone under 18 to access the platform under any circumstances. Age verification is mandatory at registration, and identity documents are checked as part of the KYC process.
If you find out that a minor is using accord, notify accord support immediately. accord has zero tolerance when it comes to protecting minors.
Accord recognizes that gaming can become a problem for some people. If that happens, you do not have to face it alone. accord's support team and specialist advisors are here for you.
Asking for help is not a weakness — it takes courage. accord is always here for you, not to judge, but to support.
Accord offers these dedicated features to help keep you safe
Set your own daily, weekly, or monthly deposit cap on accord. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Set a time limit for how long you want to play on accord in one sitting. Once the time is up, accord will automatically end your session.
Accord will remind you periodically — how long you have been playing and how much you have won or lost.
You can temporarily suspend your account on accord for anywhere from 24 hours to 30 days. Logging in will not be possible during this period.
If you want to stay away from accord for an extended period, use the self-exclusion feature. Through accord support, you can self-exclude for anywhere from 6 months to 5 years.
Accord's dedicated support team is available at any time to help with any responsible gaming questions or concerns.
Ask yourself these questions honestly on accord
Have you ever spent more money on gaming than your budget allowed?
When you lose, do you bet even more to try to win it back?
Do you hide your gaming on accord from family or friends?
Are you prioritizing gaming over work, studies, or family responsibilities?
Do you feel restless or irritable when you are not gaming?
Have you ever borrowed money or dipped into savings to game on accord?
Tried to stop gaming but couldn't?
If you answered "Yes" to 2 or more of the questions above, accord strongly recommends contacting accord support right away or setting limits from your account settings.
Answers to the most frequently asked questions by accord users